What is the cancellation policy if I signed up for a session and can no longer attend?

We ask that you cancel at least 6 hours before class begins. You can cancel through your account or by emailing us. If you cancel with 6 hours or less, you will still be charged for the session. This policy helps us respect our instructors’ time and ensures that the space can be made available for someone else who may have wanted to attend. Thank you for your understanding!

Which of your offerings are covered under my insurance benefits?

Some offerings may be covered by your insurance if your facilitator is an eligible provider (such as a registered psychologist, registered social worker, registered massage therapist, etc.), or if you have a health and wellness spending account. Please inquire with your facilitator if their offering may qualify for reimbursement. If eligible, they will provide you with a separate receipt for submission, in addition to the receipts issued by The Self Care Collective.

How do I donate to The Self Care Collective “Share the Care” community fund?

Donating to our “Share the Care” fund is simple! We’ve added specific packages on our pricing page, labeled “Share the Care.” You may notice these credits appearing on your account initially. Once we’re notified of your intention to donate, we’ll transfer them to our “Share the Care” fund. Thank you for your generosity—your contribution helps make practices accessible to those in financial need while ensuring our practitioners are compensated fairly.

I would like to offer a practice through The Self Care Collective. How do I do that?

Exciting! The first step would be to complete our alignment form and share more about your background, potential offerings, and availability. From there, we will arrange a meet-and-greet to chat more about our alignment and potential next steps.